Coronavirus: Important Information for our Customers

January 05, 2021

Coronavirus: Important Information for our Customers

OPERATIONAL UPDATE:

First and foremost, Happy New Year - this year isn't off to the best start but it is offering hope for a positive and healthy future.

We are taking extra precautions to protect our small Bramble team in light of the current COVID-19 pandemic. They are doing a fantastic job in manufacturing and getting orders dispatched as quickly as possible, but we are experiencing a much higher demand than normal. As a result, your order may take a little longer than usual to process and dispatch.

We want to assure you, we are doing our best to make sure you are still getting the best possible service. We are working very hard to answer your calls and emails quickly and keep up with demand although this is tough due to staff shortage. This means if we are struggling to keep up with demand, we may need to temporarily restrict the numbers of orders being placed to make sure we are, as always, acting in your interests.

In order to support our team during this exceptionally busy period, we would be grateful if you could head to our website and check out our FAQs before contacting us. https://bramblesigns.co.uk/pages/questions-answers

The quickest way to place an order is via our website. Please be assured on receipt of your order we will send you a proof/mock-up for your approval. Please make use of the 'more information for designers box', if you need to give us more information about your sign design. We have 100's of fonts and images and we can't show them all on our website. So please make a note if you would like an image or font not featured and we will be sure to include them on your proof/mock-up.
We only put signs into production when you are 100% happy with the artwork and we will send you an email notification once your order has been dispatched which will include all relevant shipping details.
Thank you to all our customers for your patience and understanding during this time.


James and Debbie Walshaw
Managing Directors
BRAMBLE SIGNS


For more Government information on coronavirus, go to:
https://coronavirus.data.gov.uk/





Leave a comment

Comments will be approved before showing up.