Excellent and helpful service from day 1
Wooden House Sign
Let me start by saying that the product itself is perfect and the house sign looks fab. It's of great quality. The service itself was good but there is room for improvement. The email I received upon ordering said that draft designs would be sent with 24 hours (subject to some caveats). However the team were away at a conference (I applaud people bettering themselves etc) but the email could have reflected the few days delay to demonstrate clear communication and managing customer expectation. When the designs came through, they were good but missed my notes about what I wanted. The team came back with further designs very quickly that were perfect. So all in all a great product, good service but it could have been a little better, hence four stars. I would use this company again.
Lovely sign , good quality that should last for years
Helpful on the phone , quick delivery. Good quality.
Excellent service. The sign is very high quality and looks really smart.
Thank you! Very happy!
Debbie and team made me a fantastic custom sign. Great communication and made the whole process easy for myself!